User Agreement

<p>Protect yourself from scams by confirming whether a person or group claiming to be from BYDFi is officially verified. Cybercriminals often impersonate official platforms—so it's crucial to double-check before engaging.</p><p><br></p><h2>🔍 What Is BYDFi Official Verification?</h2><p>The <strong>BYDFi Official Verification Tool</strong> allows you to confirm the authenticity of the following:</p><ul><li>Email addresses</li><li>Websites</li><li>Telegram accounts and bots</li><li>X (formerly Twitter)</li><li>Instagram</li><li>YouTube</li><li>Facebook</li><li>Discord, and more</li></ul><p>If the contact or group is legitimate, you will receive a confirmation message indicating that it is officially recognized by BYDFi.</p><p><br></p><h2>📌 How to Use the BYDFi Verification Tool</h2><p>1. <a href="https://www.bydfi.com/en/official-verification" target="_blank">Click here</a> or scroll to the bottom of the BYDFi homepage and click on “BYDFi Verify”<img src="https://uploads.bydfi.in/events/cms/BYD.1753856989134.image.png" alt="BYD.1753856989134.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753856989134.image.png" style="width: 100%;"/></p><p>2. Enter the group link, email address, or account ID you wish to verify.<img src="https://uploads.bydfi.in/events/cms/BYD.1754388247813.image.png" alt="BYD.1754388247813.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754388247813.image.png" style="width: 100%;"/></p><p>3. Click Search.<img src="https://uploads.bydfi.in/events/cms/BYD.1753857119800.image.png" alt="BYD.1753857119800.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753857119800.image.png" style="width: 100%;"/></p><p>4. If the contact is authentic, you’ll see a verification message confirming its official status.<img src="https://uploads.bydfi.in/events/cms/BYD.1753857148533.image.png" alt="BYD.1753857148533.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753857148533.image.png" style="width: 100%;"/></p><p>If it's not authentic, you’ll see a message like this.<img src="https://uploads.bydfi.in/events/cms/BYD.1753857203956.image.png" alt="BYD.1753857203956.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753857203956.image.png" style="width: 100%;"/></p><p><strong>Tip:</strong> Bookmark the verification tool and use it whenever you're contacted by someone claiming to represent BYDFi.</p><p><span style="color: var(--spec-brand-font-color);"><strong>Stay Safe. Stay Informed. Trade Confidently</strong></span></p>

How to Verify Official BYDFi Contacts and Groups

<p>If your deposit shows as <strong>completed</strong> on the sending platform but is <strong>not reflected in your BYDFi account</strong>, there could be several possible reasons. This guide helps you troubleshoot the issue and explains how to contact customer support if needed.</p><p><br></p><h2>🔍 Common Reasons for Uncredited Deposits</h2><h3>1. <strong>Missing Tag or Memo</strong></h3><p>Some cryptocurrencies—like <strong>XRP</strong>, <strong>EOS</strong>, or <strong>XLM</strong>—require a <strong>Tag</strong> or <strong>Memo</strong> in addition to the wallet address.</p><p>💡 If the Tag/Memo is missing or incorrect, the deposit may not be automatically credited.</p><p><br></p><h3>2. <strong>Blockchain Confirmation Delays</strong></h3><p>The transaction might still be <strong>pending confirmation</strong> on the blockchain.</p><p>⏳ Depending on network congestion, some deposits can take longer to process.</p><p><br></p><h3>3. <strong>Deposits via Smart Contract</strong></h3><p>If you deposited using a <strong>smart contract</strong>, the system may not recognize the transfer automatically.</p><p>🔁 These transactions might require manual intervention.</p><p><br></p><h3>4. <strong>Unsupported Token Deposits</strong></h3><p>If you accidentally deposited an <strong>unsupported token</strong> to a BYDFi wallet, please refer to:<br><br>👉 <a href="https://www.bydfi.com/en/support/FAQs/articles/urawekdkscvp" target="_blank">Depositing Unsupported Coins to Your BYDFi Account</a></p><p><br></p><h2>✅ Before Contacting BYDFi, Please Confirm:</h2><h3>1. <strong>Correct Deposit Details</strong></h3><ul><li>Ensure you logged in before copying the deposit address.</li><li>Make sure the deposit amount exceeds the minimum limit required.</li></ul><h3>2. <strong>Status on the Sending Platform</strong></h3><ul><li>Check whether the transaction is marked as Completed or Successful.</li><li>If the transaction hasn’t been sent successfully, contact the sending platform first.</li></ul><h3>3. <strong>Blockchain Status</strong></h3><ul><li>Confirm that the transaction has sufficient network confirmations and is marked as successful on the blockchain explorer.</li></ul><p><br></p><h2>Contact BYDFi Support If All Checks Are Complete</h2><p>If you've verified everything above and your deposit is still not credited, please <strong>contact BYDFi Customer Support</strong> and prepare the following information:</p><ul><li><strong>Your UID (BYDFi account number)</strong></li><li><strong>Transaction Hash (TxID)</strong></li><li><strong>Screenshot of your sending wallet and transaction details</strong></li></ul><p>You can reach us via <strong>Live Chat</strong> or email: <a href="mailto:cs@bydfi.com" target="_blank"><strong>cs@bydfi.com</strong></a></p><p><br></p><h2>🧭 How to Find Key Deposit Info</h2><h3>🔹 How to Find Your UID (PC)?</h3><ul><li>Log in to your BYDFi account.</li><li>Click on profile icon.</li><li>Your UID will be shown under your user name.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754459304526.image.png" alt="BYD.1754459304526.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754459304526.image.png" style="width: 100%;"/></p><h3>🔹 How to Find the Transaction Hash (TxID)?</h3><p>Take <strong>ERC20</strong> as an example:</p><ol><li>Visit Etherscan.io</li><li>Enter your wallet address or transaction hash in the search bar.</li><li>Locate your transaction and copy the TxHash.</li></ol><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" alt="BYD.1754459203727.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" style="width: 100%;"/></p><p>📌 <strong>Reminder:</strong></p><ul><li>BYDFi does not charge fees for deposits.</li><li>Blockchain confirmation times vary by coin and network load.</li></ul><p>Need further help? We're here 24/7.</p>

Deposits Haven't Been Credited to Your BYDFi Account (PC)

<h2><strong>What is Withdrawal via Address Book?</strong></h2><p>Withdrawal via the address book allows you to withdraw assets from BYDFi to any crypto address if the feature is not enabled. However, if you enable the <strong>withdrawal address whitelist</strong> function, your account will only be able to withdraw assets to the addresses listed in the whitelist.</p><p>To enhance account security, when a new address is added to the address book, withdrawals to this address will be temporarily restricted for <strong>24 hours</strong>. This measure is designed to protect your account from suspicious activities.</p><p><br></p><h2><strong>Why Use a Withdrawal Address Book?</strong></h2><p>The withdrawal address book serves to:</p><ul><li>Allow users to add specific wallet addresses to a whitelist, ensuring withdrawals are made only to authorized wallet addresses.</li><li>Enhance security by preventing unauthorized access and accidental asset transfers.</li></ul><p>By enabling this feature, you can significantly reduce the risk of unauthorized withdrawals and protect your digital assets.</p><p><br></p><h2><strong>How to Manage Withdrawal Address Whitelist</strong></h2><p>1. Log in to your BYDFi account and tap <strong>More</strong> on the homepage.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753861189256.image.png" alt="BYD.1753861189256.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753861189256.image.png" style="width: 50%;"/></p><p>2. Select Security from the menu.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753861212273.image.png" alt="BYD.1753861212273.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753861212273.image.png" style="width: 50%;"/></p><p>3. Under the Address section, tap Change.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753861240879.image.png" alt="BYD.1753861240879.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753861240879.image.png" style="width: 50%;"/></p><p>4. Tap Add to proceed.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753861279288.image.png" alt="BYD.1753861279288.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753861279288.image.png" style="width: 50%;"/></p><p>5. Select the Coin and Network, then enter your Withdrawal Address and Label.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753861321126.image.png" alt="BYD.1753861321126.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753861321126.image.png" style="width: 50%;"/></p><p>6. Optional: Skip Future Verifications</p><p>You can choose to skip verification for this address when withdrawing in the future.</p><p>For details, refer to: <a href="https://www.bydfi.com/en/support/FAQs/articles/mljhapdx26as?title=What+is+Withdrawal+Without+Verification+%28APP%29" target="_blank">What is Withdrawal Without Verification (APP)</a></p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753861497539.image.png" alt="BYD.1753861497539.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753861497539.image.png" style="width: 50%;"/></p><p><br></p>

How to Manage Your Withdrawal Address on BYDFi (APP)

Manage Your Withdrawal Address on BYDFi (APP)

<p>Before transferring crypto from another exchange or wallet to your BYDFi account, it’s essential to verify that the asset and network are supported. Depositing unsupported tokens or using the wrong network may lead to permanent loss of funds.</p><p>Follow this step-by-step guide to deposit your crypto safely and correctly using BYDFi on PC.</p><p><br></p><h2>💻 How to Deposit Crypto via Website</h2><h3>1. Go to the "<a href="https://partner.bydfi.com/en/account/fund-management/asset-account/recharge?code=USDT" target="_blank">Deposit</a>" Page</h3><ul><li>Log in to your BYDFi account.</li><li>From the main menu, navigate to Assets &gt; Deposit.<img src="https://uploads.bydfi.in/events/cms/BYD.1753252951486.image.png" alt="BYD.1753252951486.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753252951486.image.png" style="width: 100%;"/></li></ul><h3>2. Select the Cryptocurrency You Want to Deposit</h3><ul><li>Browse the list or use the search bar to find the cryptocurrency you want to deposit (e.g., BTC, ETH, USDT).</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753253017364.image.png" alt="BYD.1753253017364.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753253017364.image.png" style="width: 100%;"/></p><h3>3. Choose the Correct Deposit Network</h3><ul><li>Some cryptocurrencies support multiple networks (e.g., USDT can be sent via ERC-20, TRC-20, or BEP-20).</li><li>Ensure that both the coin and network are supported by BYDFi.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753253092801.image.png" alt="BYD.1753253092801.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753253092801.image.png" style="width: 100%;"/></p><p>⚠️ Choosing the wrong network can result in loss of funds.</p><p><br></p><h3>4. Review the Deposit Instructions Carefully</h3><ul><li>Read the on-screen instructions before initiating the deposit.</li><li>Some tokens require additional information beyond the wallet address (e.g., XRP, XLM, EOS require a Destination Tag or Memo).</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753253132238.image.png" alt="BYD.1753253132238.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753253132238.image.png" style="width: 100%;"/></p><h3>5. Copy the Wallet Address or Scan the QR Code</h3><ul><li>Copy the wallet address shown or scan the QR code using your external wallet or exchange.</li><li>Double-check the address and network before initiating the transfer.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753253184401.image.png" alt="BYD.1753253184401.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753253184401.image.png" style="width: 100%;"/></p><p><br></p><h2>🔔 Important Notes Before Depositing</h2><p><strong>1. Use the Correct Address and Network </strong></p><p>Always deposit to the exact address shown for the selected coin and network. Mistakes can result in irreversible loss of assets.</p><p><strong>2. Confirm the Address Before Every Deposit </strong></p><p>Deposit addresses may change occasionally. Always re-check the address on the BYDFi platform before sending funds.</p><p><strong>3. Additional Info May Be Required </strong></p><p>For certain coins (like <strong>XRP, XLM, EOS</strong>), entering a memo or tag is mandatory for successful deposit processing.</p><p><br></p><h2>💡 Don’t Have Crypto to Deposit?</h2><p>If you don’t have any crypto assets yet, you can purchase them directly on BYDFi using fiat currency.<br><br>👉 Check out this guide: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/k6pg6ws3tlvu?title=How+to+Buy+Crypto+with+One-Click+Buy%3F+%28PC%29&recommend=true" target="_blank">How to Buy Crypto with One-Click Buy? (PC)</a></p><p><br></p><h2>▶️ Watch the Tutorial</h2><p>Prefer visual instructions? Watch our step-by-step video tutorial on YouTube to see exactly how to deposit crypto on BYDFi (PC version).<br><br>👉 <a href="https://youtu.be/-Kr-rxpjQ44" target="_blank">YouTube Tutorial</a></p>

How to Deposit Cryptos to Your BYDFi Account (PC)?

<p>Stay informed and never miss important updates by customizing your <strong>BYDFi message notifications</strong> on the perpetual contract trading platform. This step-by-step guide will help you set up notifications to suit your trading needs and preferences.</p><p><br></p><h2>Why Set Up Message Notifications on BYDFi?</h2><p>Customizing message notifications allows you to receive timely alerts about your trades, margin calls, order status, and system updates. This helps you stay ahead and make informed trading decisions on BYDFi.</p><p><br></p><h2>How to Access Notification Settings on BYDFi APP</h2><h3>1. Log In and Open the Perpetual Contract Trading Page</h3><p>Log in to your BYDFi account and go to the perpetual contract trading section within the app. Then, tap the “...” menu icon located at the upper right corner of the screen.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754464775586.image.png" alt="BYD.1754464775586.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754464775586.image.png" style="width: 50%;"/></p><h3>2. Open Notification Settings</h3><p>Tap the notification bell icon to access the notification settings.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754464792736.image.png" alt="BYD.1754464792736.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754464792736.image.png" style="width: 50%;"/></p><h3>3. Customize Your Notifications</h3><p>In the notification settings menu, choose from various alert options such as trade execution notifications, margin calls, order status updates, and system announcements. Adjust them according to your preferences.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754464330520.image.png" alt="BYD.1754464330520.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754464330520.image.png" style="width: 50%;"/></p><p><br></p><h2>Benefits of Setting Up BYDFi Message Notifications</h2><ul><li>Stay updated with critical trading information</li><li>React promptly to market changes and margin requirements</li><li>Enhance your trading efficiency and security</li></ul><p><br></p><p>Start customizing your BYDFi message notifications today to trade smarter and stay connected!</p>

How to Set Up BYDFi Message Notifications (APP)

<p>Stay informed and never miss important updates by customizing your <strong>BYDFi message notifications</strong> on the perpetual contract trading platform. This step-by-step guide will help you set up notifications to suit your trading needs and preferences.</p><p><br></p><h2>Why Set Up Message Notifications on BYDFi?</h2><p>Customizing message notifications allows you to receive timely alerts about your trades, margin calls, order status, and system updates. This helps you stay ahead and make informed trading decisions on BYDFi.</p><p><br></p><h2>How to Access Notification Settings on PC</h2><h3><strong>1. Access Notification Settings</strong></h3><p>Log in to your BYDFi account and navigate to the perpetual contract trading page. Click the <strong>settings icon</strong> located in the upper right corner of the screen.<img src="https://uploads.bydfi.in/events/cms/BYD.1754463000139.image.png" alt="BYD.1754463000139.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754463000139.image.png" style="width: 100%;"/></p><h3>2. Customize Your Notifications </h3><p>In the settings menu, you’ll find various notification options. Adjust these according to your needs, such as trade execution alerts, margin calls, order updates, and system announcements.<img src="https://uploads.bydfi.in/events/cms/BYD.1754463123626.image.png" alt="BYD.1754463123626.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754463123626.image.png" style="width: 100%;"/></p><h2>Benefits of Setting Up BYDFi Message Notifications</h2><ul><li>Stay updated with critical trading information</li><li>React promptly to market changes and margin requirements</li><li>Enhance your trading efficiency and security</li></ul><p><br></p><p>Start customizing your BYDFi message notifications today to trade smarter and stay connected!</p>

How to Set Up BYDFi Message Notifications (PC)

<p>If your deposit shows as <strong>completed</strong> on the sending platform but is <strong>not reflected in your BYDFi account</strong>, there could be several possible reasons. This guide helps you troubleshoot the issue and explains how to contact customer support if needed.</p><p><br></p><h2>🔍 Common Reasons for Uncredited Deposits</h2><h3>1. <strong>Missing Tag or Memo</strong></h3><p>Some cryptocurrencies—like <strong>XRP</strong>, <strong>EOS</strong>, or <strong>XLM</strong>—require a <strong>Tag</strong> or <strong>Memo</strong> in addition to the wallet address.</p><p>💡 If the Tag/Memo is missing or incorrect, the deposit may not be automatically credited.</p><p><br></p><h3>2. <strong>Blockchain Confirmation Delays</strong></h3><p>The transaction might still be <strong>pending confirmation</strong> on the blockchain.</p><p>⏳ Depending on network congestion, some deposits can take longer to process.</p><p><br></p><h3>3. <strong>Deposits via Smart Contract</strong></h3><p>If you deposited using a <strong>smart contract</strong>, the system may not recognize the transfer automatically.</p><p>🔁 These transactions might require manual intervention.</p><p><br></p><h3>4. <strong>Unsupported Token Deposits</strong></h3><p>If you accidentally deposited an <strong>unsupported token</strong> to a BYDFi wallet, please refer to:<br><br>👉 <a href="https://www.bydfi.com/en/support/FAQs/articles/urawekdkscvp" target="_blank">Depositing Unsupported Coins to Your BYDFi Account</a></p><p><br></p><h2>✅ Before Contacting BYDFi, Please Confirm:</h2><h3>1. <strong>Correct Deposit Details</strong></h3><ul><li>Ensure you logged in before copying the deposit address.</li><li>Make sure the deposit amount exceeds the minimum limit required.</li></ul><h3>2. <strong>Status on the Sending Platform</strong></h3><ul><li>Check whether the transaction is marked as Completed or Successful.</li><li>If the transaction hasn’t been sent successfully, contact the sending platform first.</li></ul><h3>3. <strong>Blockchain Status</strong></h3><ul><li>Confirm that the transaction has sufficient network confirmations and is marked as successful on the blockchain explorer.</li></ul><p><br></p><h2>Contact BYDFi Support If All Checks Are Complete</h2><p>If you've verified everything above and your deposit is still not credited, please <strong>contact BYDFi Customer Support</strong> and prepare the following information:</p><ul><li><strong>Your UID (BYDFi account number)</strong></li><li><strong>Transaction Hash (TxID)</strong></li><li><strong>Screenshot of your sending wallet and transaction details</strong></li></ul><p>You can reach us via <strong>Live Chat</strong> or email: <a href="mailto:cs@bydfi.com" target="_blank"><strong>cs@bydfi.com</strong></a></p><p><br></p><h2>🧭 How to Find Key Deposit Info</h2><h3>🔹 How to Find Your UID (APP)?</h3><p>1. Log in to your BYDFi account.</p><p>2. Click on profile icon.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754460142838.image.png" alt="BYD.1754460142838.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754460142838.image.png" style="width: 50%;"/></p><p>3. Your UID will be shown under your user name.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754460178492.image.png" alt="BYD.1754460178492.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754460178492.image.png" style="width: 50%;"/></p><h3>🔹 How to Find the Transaction Hash (TxID)?</h3><p>Take <strong>ERC20</strong> as an example:</p><ol><li>Visit Etherscan.io</li><li>Enter your wallet address or transaction hash in the search bar.</li><li>Locate your transaction and copy the TxHash.</li></ol><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" alt="BYD.1754459203727.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" style="width: 100%;"/></p><p>📌 <strong>Reminder:</strong></p><ul><li>BYDFi does not charge fees for deposits.</li><li>Blockchain confirmation times vary by coin and network load.</li></ul><p>Need further help? We're here 24/7.</p>

Deposits Haven't Been Credited to Your BYDFi Account (APP)

<p>Looking to update your email or phone number on BYDFi? For your account security, certain conditions must be met before you can make changes. This guide walks you through the step-by-step process to change your registered email address or phone number via the web platform.</p><p><br></p><h2>⏳ Important Notice</h2><p><span style="color: var(--spec-brand-font-color);">For security purposes, </span><span style="color: var(--spec-brand-font-color);"><strong>withdrawals will be disabled for 24 hours</strong></span><span style="color: var(--spec-brand-font-color);"> after updating your contact information.</span></p><p><br></p><h2>🔐 Requirements Before Updating Your Contact Information</h2><p>Before proceeding, please ensure the following:</p><h3><strong>KYC Verification Is Completed </strong></h3><ul><li>Navigate to Account & Security &gt; Overview &gt; Identity Verification to complete KYC if you haven't done so.</li></ul><h3><strong>Email and Phone Number Are Already Bound </strong></h3><ul><li>If your email or phone number hasn’t been added to your account yet, go to Security Center to bind them first.</li></ul><p>⚠️ Note: You must complete <strong>both KYC and contact binding</strong> to proceed with changing your email or phone number.</p><p><br></p><h2>🛠 How to Change Your Email or Phone Number</h2><p>Once all prerequisites are met, follow these steps:</p><p>1. Log in to your BYDFi account and navigate to "Account and Security".<img src="https://uploads.bydfi.in/events/cms/BYD.1753865899640.image.png" alt="BYD.1753865899640.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753865899640.image.png" style="width: 100%;"/></p><p>2. &nbsp;Under account, click "Security Center."<img src="https://uploads.bydfi.in/events/cms/BYD.1753848438858.image.png" alt="BYD.1753848438858.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753848438858.image.png" style="width: 100%;"/></p><p>3. Click the toggle switch next to your current email or phone number.<img src="https://uploads.bydfi.in/events/cms/BYD.1753848510066.image.png" alt="BYD.1753848510066.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753848510066.image.png" style="width: 100%;"/></p><p>4. On the verification screen, click “Code is not available”.<img src="https://uploads.bydfi.in/events/cms/BYD.1753848640590.image.png" alt="BYD.1753848640590.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753848640590.image.png" style="width: 100%;"/></p><p>5. Select “Email/Phone number is unavailable, apply for reset.”<img src="https://uploads.bydfi.in/events/cms/BYD.1754383452811.image.png" alt="BYD.1754383452811.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754383452811.image.png" style="width: 100%;"/></p><p>6. Follow the on-screen instructions to enter your security verification code.<img src="https://uploads.bydfi.in/events/cms/BYD.1754383463519.image.png" alt="BYD.1754383463519.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754383463519.image.png" style="width: 100%;"/></p><p>7. After successful verification, bind your new email or phone number to your account.<img src="https://uploads.bydfi.in/events/cms/BYD.1753848854473.image.png" alt="BYD.1753848854473.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753848854473.image.png" style="width: 100%;"/></p><h2>✅ Quick Tips for a Smooth Update</h2><ul><li>Make sure you can access your new email or phone number to complete verification.</li><li>Complete KYC in advance to avoid delays.</li><li>If you're unable to receive verification codes, use the reset option as shown above.</li></ul>

How to Change Your Email Address or Phone Number on BYDFi (PC)

How to Change Your Email Address or Phone Number on BYDFi  (PC)

<p>Join the <strong>BYDFi Affiliate Program</strong> and start earning up to <strong>70% commission</strong> by referring new traders to our platform. Whether you're a crypto influencer, community leader, or content creator, our program offers a profitable way to grow with us.</p><p><br></p><h2>💡 What Is the BYDFi Affiliate Program?</h2><p>The <strong>BYDFi Affiliate Program</strong> rewards you for inviting new users to trade <strong>perpetual contracts</strong>. Once your invitees start trading, you’ll earn a <strong>commission between 5% and 70%</strong> of their trading fees — based on your affiliate tier.</p><p>📧 Have access to a large community or crypto channel? Contact <a href="mailto:bd@bydfi.com" target="_blank">bd@bydfi.com</a> to apply for exclusive partnership opportunities and higher commission brackets.</p><p><br></p><h2>🧾 How Is Data Updated in the Affiliate Center?</h2><p>Affiliate Center data is <span style="color: var(--spec-brand-font-color);"><strong>updated hourly</strong></span>, except for: </p><ul><li><strong>Hierarchical relationship updates </strong></li><li><strong>Personnel statistics </strong></li><li><strong>Commission management </strong></li></ul><p>These are updated in real-time.</p><p>Transaction-related data does not include zero-commission activities, such as: </p><ul><li><strong>Liquidation fees </strong></li><li><strong>Trades using bonuses</strong></li></ul><p>Commission generated from your own trades will be returned to your USDT-M wallet in real-time.</p><p><br></p><h2>👣 How to Invite Friends to BYDFi</h2><h3>💻 On Desktop (PC):</h3><p>Log in to your account.</p><p>Click your avatar at the top-right corner and go to Affiliate Center.<img src="https://uploads.bydfi.in/events/cms/BYD.1750735836753.image.png" alt="BYD.1750735836753.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750735836753.image.png" style="width: 100%;"/></p><p>Copy your referral link or code and share it via social media, messaging apps, or your website.</p><p>Your invitees can enter your referral code during registration.<img src="https://uploads.bydfi.in/events/cms/BYD.1750663016544.image.png" alt="BYD.1750663016544.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750663016544.image.png" style="width: 100%;"/></p><h3>📱 On Mobile (App):</h3><p>Click <strong>"More"</strong> from the Homepage</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1750663111773.image.png" alt="BYD.1750663111773.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750663111773.image.png" style="width: 50%;"/></p><p>Select <strong>"My Referrals"</strong></p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1750663161129.image.png" alt="BYD.1750663161129.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750663161129.image.png" style="width: 50%;"/></p><p>Scroll down to find and copy your referral link or referral code.</p><p>Share it with friends, followers, or your community.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1750663302996.image.png" alt="BYD.1750663302996.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750663302996.image.png" style="width: 50%;"/></p><p>🎯 Tip: Promote your referral link across multiple platforms to boost conversions and maximize your earnings.</p><p><br></p><h2>🔁 Can I Change My Referrer After Signing Up?</h2><p>No. Once the referral relationship is established during registration, it <strong>cannot be modified</strong>.<br><br>Make sure new users enter the correct referral code before completing sign-up.</p><p><br></p><h2>🧮 How Are Affiliate Commissions Calculated?</h2><p>Your affiliate earnings are calculated using this formula:</p><p>Commission = Referred User’s Trading Fees × Your Commission Rate</p><p>The more your referrals trade, the more you earn. Commissions range from <strong>5% up to 70%</strong>, depending on your performance and number of active users.</p><p>You can track your commission breakdown in the <a href="https://partner.bydfi.com/en/affiliate?type=dashboard" target="_blank"><strong>Affiliate Center dashboard</strong></a>.</p><p><br></p><h2>💸 How to Withdraw Your Affiliate Commissions</h2><h3>Steps to Transfer Commission:</h3><h4>💻 On Desktop (PC):</h4><p>Navigate to the Affiliate Center.<img src="https://uploads.bydfi.in/events/cms/BYD.1750735836753.image.png" alt="BYD.1750735836753.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750735836753.image.png" style="width: 100%;"/></p><p>Click Withdraw Commission.<img src="https://uploads.bydfi.in/events/cms/BYD.1750663727528.image.png" alt="BYD.1750663727528.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750663727528.image.png" style="width: 100%;"/></p><h4>📱 On Mobile (App):</h4><p>Navigate to the My Referrals</p><p>Click Withdraw Commission.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1750735914650.image.png" alt="BYD.1750735914650.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750735914650.image.png" style="width: 50%;"/></p><p>⚠️ Important Note: Commissions are not credited for trades held less than 1 minute.</p><p><br></p><h2>⏱️ When Are Commissions Available for Withdrawal?</h2><p>Your daily affiliate earnings are available for withdrawal <strong>after 09:00 (UTC+8) the next day</strong>.</p><p>If you cannot transfer your commissions immediately, please check back later once the system processes the settlement.</p><p><br></p><h2>🧭 Why Join the BYDFi Affiliate Program?</h2><p>✅ Up to 70% commissions</p><p>✅ Real-time data tracking and performance reports</p><p>✅ No minimum payout threshold</p><p>✅ Support from the BYDFi affiliate team</p><p>✅ Trusted crypto exchange with global user base</p><p><br></p><h2>📩 Get Support or Apply for a Custom Deal</h2><p>Have more than just friends to invite?<br><br>If you operate a crypto-related website, Telegram group, trading community, or social media following — contact us directly at:</p><p>📬 <strong>Email:</strong> <a href="mailto:bd@bydfi.com" target="">bd@bydfi.com</a></p>

Affiliate Program FAQ

<h2><strong>What is Withdrawal Without Verification?</strong></h2><p>The withdrawal without verification feature streamlines the process for verified addresses.</p><ul><li><strong>When enabled:</strong> Withdrawals to "verified addresses" do not require additional verification. Withdrawals to "unverified addresses," however, will still require security verification.</li><li><strong>When disabled:</strong> Security verification is required for withdrawals to <strong>any address</strong>, regardless of its status.</li></ul><p><br></p><h2><strong>How to Enable Withdrawal Without Verification</strong></h2><p>1. Log in to your BYDFi account and navigate to "Account and Security"<img src="https://uploads.bydfi.in/events/cms/BYD.1753865861636.image.png" alt="BYD.1753865861636.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753865861636.image.png" style="width: 100%;"/></p><p>2. &nbsp;Under account, click "Security Center."<img src="https://uploads.bydfi.in/events/cms/BYD.1753865066691.image.png" alt="BYD.1753865066691.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753865066691.image.png" style="width: 100%;"/></p><p>3. Turn on the Withdrawal Address Whitelist toggle<img src="https://uploads.bydfi.in/events/cms/BYD.1753865231815.image.png" alt="BYD.1753865231815.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753865231815.image.png" style="width: 100%;"/></p><p>4. Follow the on-screen instructions to enter your security verification code.<img src="https://uploads.bydfi.in/events/cms/BYD.1753865319135.image.png" alt="BYD.1753865319135.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753865319135.image.png" style=""/></p>

What is Withdrawal Without Verification (PC)

<h2><strong>What is Withdrawal Without Verification?</strong></h2><p>The withdrawal without verification feature streamlines the process for verified addresses.</p><ul><li><strong>When enabled:</strong> Withdrawals to "verified addresses" do not require additional verification. Withdrawals to "unverified addresses," however, will still require security verification.</li><li><strong>When disabled:</strong> Security verification is required for withdrawals to <strong>any address</strong>, regardless of its status.</li></ul><p><br></p><h2><strong>How to Enable Withdrawal Without Verification</strong></h2><p>1. Log in to your BYDFi account and tap <strong>More</strong> on the homepage.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753864514579.image.png" alt="BYD.1753864514579.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753864514579.image.png" style="width: 50%;"/></p><p>2. From the menu, select Security.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753864543323.image.png" alt="BYD.1753864543323.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753864543323.image.png" style="width: 50%;"/></p><p>3. Tap Withdrawal Security.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753864568512.image.png" alt="BYD.1753864568512.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753864568512.image.png" style="width: 50%;"/></p><p>4. Turn on the Withdrawal Address Whitelist toggle.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753864596322.image.png" alt="BYD.1753864596322.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753864596322.image.png" style="width: 50%;"/></p>

What is Withdrawal Without Verification (APP)

<h2><strong>What is Withdrawal via Address Book?</strong></h2><p>Withdrawal via the address book allows you to withdraw assets from BYDFi to any crypto address if the feature is not enabled. However, if you enable the <strong>withdrawal address whitelist</strong> function, your account will only be able to withdraw assets to the addresses listed in the whitelist.</p><p>To enhance account security, when a new address is added to the address book, withdrawals to this address will be temporarily restricted for <strong>24 hours</strong>. This measure is designed to protect your account from suspicious activities.</p><p><br></p><h2><strong>Why Use a Withdrawal Address Book?</strong></h2><p>The withdrawal address book serves to:</p><ul><li>Allow users to add specific wallet addresses to a whitelist, ensuring withdrawals are made only to authorized wallet addresses.</li><li>Enhance security by preventing unauthorized access and accidental asset transfers.</li></ul><p>By enabling this feature, you can significantly reduce the risk of unauthorized withdrawals and protect your digital assets.</p><p><br></p><h2><strong>How to Manage Your Withdrawal Address Whitelist</strong></h2><h3>1. Go to the Withdrawal Page </h3><p>Click on Assets ➝ Withdraw in the upper right corner of the page.<img src="https://uploads.bydfi.in/events/cms/BYD.1753859258090.image.png" alt="BYD.1753859258090.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753859258090.image.png" style="width: 100%;"/></p><h3>2. Open Address Management </h3><p>Click on Manage Address.<img src="https://uploads.bydfi.in/events/cms/BYD.1753859297641.image.png" alt="BYD.1753859297641.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753859297641.image.png" style="width: 100%;"/></p><h3>3. Add a New Withdrawal Address </h3><p>Click on Add Address.<img src="https://uploads.bydfi.in/events/cms/BYD.1753859340241.image.png" alt="BYD.1753859340241.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753859340241.image.png" style="width: 100%;"/></p><h3>4. Fill in the Required Details </h3><ul><li>Select the Coin and Network. </li><li>Enter your Withdrawal Address and TAG (if required).</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753859433455.image.png" alt="BYD.1753859433455.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753859433455.image.png" style="width: 100%;"/></p><h3>5. Optional: Skip Future Verifications </h3><p>You can choose to skip verification for this address when withdrawing in the future. For details, refer to: <a href="https://www.bydfi.com/server/en/support/FAQs/articles/a0jhlnsc1vcu" target="_blank">What is Withdrawal Without Verification?</a><img src="https://uploads.bydfi.in/events/cms/BYD.1753859484867.image.png" alt="BYD.1753859484867.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753859484867.image.png" style="width: 100%;"/></p>

How to Manage Your Withdrawal Address on BYDFi (PC)

Manage Your Withdrawal Address on BYDFi (PC)

<p style="text-align: start;">Looking to update your email or phone number on BYDFi? For your account security, certain conditions must be met before you can make changes. This guide walks you through the step-by-step process to change your registered email address or phone number via the web platform.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">⏳ Important Notice</h2><p style="text-align: start;"><span style="color: var(--spec-brand-font-color);">For security purposes, </span><span style="color: var(--spec-brand-font-color);"><strong>withdrawals will be disabled for 24 hours</strong></span><span style="color: var(--spec-brand-font-color);"> after updating your contact information.</span></p><p style="text-align: start;"><br></p><h2 style="text-align: start;">🔐 Requirements Before Updating Your Contact Information</h2><p style="text-align: start;">Before proceeding, please ensure the following:</p><h3 style="text-align: start;"><strong>KYC Verification Is Completed</strong></h3><ul><li style="text-align: start;">Navigate to Account &amp; Security &gt; Overview &gt; Identity Verification to complete KYC if you haven't done so.</li></ul><h3 style="text-align: start;"><strong>Email and Phone Number Are Already Bound</strong></h3><ul><li style="text-align: start;">If your email or phone number hasn’t been added to your account yet, go to Security Center to bind them first.</li></ul><p style="text-align: start;">⚠️ Note: You must complete <strong>both KYC and contact binding</strong> to proceed with changing your email or phone number.</p><p style="text-align: start;"><br></p><h2>🛠 <strong>How to Change Your Email or Phone Number</strong></h2><p>Once all prerequisites are completed, follow these steps to update your email or phone number on BYDFi:</p><p>1. Log in to your BYDFi account and tap More on the homepage.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753855085804.image.png" alt="BYD.1753855085804.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753855085804.image.png" style="width: 50%;"/></p><p>2. Go to <strong>Security</strong>.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753855111811.image.png" alt="BYD.1753855111811.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753855111811.image.png" style="width: 50%;"/></p><p>3. Under your current email or phone number, <strong>tap Manage</strong>.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753855149656.image.png" alt="BYD.1753855149656.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753855149656.image.png" style="width: 50%;"/></p><p>4. Toggle off the verification switch next to your email or phone number.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753855183757.image.png" alt="BYD.1753855183757.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753855183757.image.png" style="width: 50%;"/></p><p>5. On the verification screen, click Code is not available.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753855199798.image.png" alt="BYD.1753855199798.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753855199798.image.png" style="width: 50%;"/></p><p>6. Select Email/Phone number is unavailable, apply for reset.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753855235285.image.png" alt="BYD.1753855235285.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753855235285.image.png" style="width: 50%;"/></p><p>7. Follow the on-screen instructions to complete security verification.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753855246486.image.png" alt="BYD.1753855246486.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753855246486.image.png" style="width: 50%;"/></p><p>8. Once verified, link your new email or phone number to your account.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753855258514.image.png" alt="BYD.1753855258514.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753855258514.image.png" style="width: 50%;"/></p><p><br></p><h2 style="text-align: start;">✅ Quick Tips for a Smooth Update</h2><ul><li style="text-align: start;">Make sure you can access your new email or phone number to complete verification.</li><li style="text-align: start;">Complete KYC in advance to avoid delays.</li><li style="text-align: start;">If you're unable to receive verification codes, use the reset option as shown above.</li></ul>

How to Change Your Email Address or Phone Number on BYDFi (APP)

<h2 style="text-align: start;">What Is an Anti-Phishing Code?</h2><p style="text-align: start;">An <strong>anti-phishing code</strong> is a custom security feature that helps protect your BYDFi account from phishing scams and email fraud. Once enabled, this code will appear in every official email sent by BYDFi, allowing you to quickly verify its authenticity and avoid falling victim to malicious impersonation.</p><p style="text-align: start;">By setting up an anti-phishing code, you can easily spot fake emails and ensure that communication truly comes from BYDFi.</p><p style="text-align: start;"><br></p><h2>Why Use an Anti-Phishing Code?</h2><p>✅ Prevent phishing attacks and email fraud</p><p>✅ Easily verify official BYDFi emails</p><p>✅ Strengthen the security of your crypto account</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">How to Set Up Your Anti-Phishing Code (APP)</h2><p><strong>1.</strong> Log in to your BYDFi account and tap <strong>More</strong> on the homepage.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753845992531.image.png" alt="BYD.1753845992531.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753845992531.image.png" style="width: 50%;"/><br><strong>2.</strong> Select <strong>Security</strong>.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753846014248.image.png" alt="BYD.1753846014248.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753846014248.image.png" style="width: 50%;"/><br><strong>3.</strong> Under <strong>Anti-Phishing Code</strong> &nbsp;section, tap <strong>Enable</strong>.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753846036587.image.png" alt="BYD.1753846036587.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753846036587.image.png" style="width: 50%;"/><br><strong>4.</strong> Click <strong>Create Anti-Phishing Code</strong>.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753846099646.image.png" alt="BYD.1753846099646.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753846099646.image.png" style="width: 50%;"/><br><strong>5.</strong> Enter a code between 4–20 characters (letters and numbers only, no special symbols), then tap <strong>Confirm</strong>.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753847192914.image.png" alt="BYD.1753847192914.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753847192914.image.png" style="width: 50%;"/><br><strong>6.</strong> Complete the security verification process as prompted, then tap <strong>Confirm</strong> again.</p><p>⚠️ <strong>Important:</strong> Once set, your anti-phishing code <strong>cannot be disabled</strong>, so choose a code you’ll recognize easily.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753847238504.image.png" alt="BYD.1753847238504.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753847238504.image.png" style="width: 50%;"/></p><p><br></p><h2>Pro Tip:</h2><p>Use a code that's easy to remember but hard to guess. Avoid using common phrases or personal information.</p>

How to Set Up Anti-Phishing Code on BYDFi (APP)

Anti-Phishing Code Setting (APP)

<h2>What Is an Anti-Phishing Code?</h2><p>An <strong>anti-phishing code</strong> is a custom security feature that helps protect your BYDFi account from phishing scams and email fraud. Once enabled, this code will appear in every official email sent by BYDFi, allowing you to quickly verify its authenticity and avoid falling victim to malicious impersonation.</p><p>By setting up an anti-phishing code, you can easily spot fake emails and ensure that communication truly comes from BYDFi.</p><p><br></p><h2>Why Use an Anti-Phishing Code?</h2><p>✅ Prevent phishing attacks and email fraud</p><p>✅ Easily verify official BYDFi emails</p><p>✅ Strengthen the security of your crypto account</p><p><br></p><h2>How to Set Up Your Anti-Phishing Code (PC)</h2><p>1. Log in to your BYDFi account and navigate to "Account and Security".<img src="https://uploads.bydfi.in/events/cms/BYD.1753843500865.image.png" alt="BYD.1753843500865.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753843500865.image.png" style="width: 100%;"/></p><p>2. Under account, click "Security Center."<img src="https://uploads.bydfi.in/events/cms/BYD.1753843297908.image.png" alt="BYD.1753843297908.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753843297908.image.png" style="width: 100%;"/></p><p>3. Find the "Anti-Phishing Code" section and click the setup button.<img src="https://uploads.bydfi.in/events/cms/BYD.1753843334427.image.png" alt="BYD.1753843334427.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753843334427.image.png" style="width: 100%;"/></p><p>4. Enter a custom code between 4–20 characters (letters and numbers only; no special symbols).</p><p>5. Click “Create Anti-Phishing Code.”<img src="https://uploads.bydfi.in/events/cms/BYD.1753844542361.image.png" alt="BYD.1753844542361.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753844542361.image.png" style="width: 100%;"/></p><p>6. Complete the security verification as prompted, then click “Confirm.”</p><p>⚠️ <strong>Important:</strong> Once set, your anti-phishing code <strong>cannot be disabled</strong>, so choose a code you’ll recognize easily.<img src="https://uploads.bydfi.in/events/cms/BYD.1753844582918.image.png" alt="BYD.1753844582918.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753844582918.image.png" style="width: 100%;"/></p><h2>Pro Tip:</h2><p>Use a code that's easy to remember but hard to guess. Avoid using common phrases or personal information.</p>

How to Set Up Anti-Phishing Code on BYDFi (PC)

Anti-Phishing Code Setting (PC)

<p>To ensure full compliance with international financial regulations and enhance account security, BYDFi may request users to complete <strong>Proof of Address (POA) verification</strong> as part of the identity verification process.</p><p>This step confirms your residential address and may be required in addition to basic KYC verification for accessing certain platform features or increasing withdrawal limits.</p><p><br></p><h2>📌 What Is Proof of Address Verification?</h2><p><strong>Proof of Address</strong> is the process of verifying your current residential address using an official document. This step helps BYDFi comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring a secure and compliant trading environment.</p><p>⚠️ <strong>Please complete KYC verification before starting the Proof of Address process.</strong></p><p><br></p><h2>✅ How to Complete Proof of Address Verification (PC)</h2><h3><strong>1. Log in to Your BYDFi Account</strong></h3><p>Log in to your account, and click <strong>"Identity Verification"</strong> from the menu.<img src="https://uploads.bydfi.in/events/cms/BYD.1753172775141.image.png" alt="BYD.1753172775141.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753172775141.image.png" style="width: 100%;"/></p><h3><strong>2. Begin Proof of Address Verification</strong></h3><p>Look for the section titled <strong>“Residential Information”</strong>, then click the <strong>“Submit”</strong> button.<img src="https://uploads.bydfi.in/events/cms/BYD.1752557033342.image.png" alt="BYD.1752557033342.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557033342.image.png" style="width: 100%;"/></p><h3><strong>3. Fill in Personal Information</strong></h3><p>Enter your residential address and you will be redirect to verification page<img src="https://uploads.bydfi.in/events/cms/BYD.1752557181381.image.png" alt="BYD.1752557181381.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557181381.image.png" style="width: 100%;"/></p><h3><strong>4. Upload an Accepted Document</strong></h3><p>Under proof of address, click upload to upload your document<img src="https://uploads.bydfi.in/events/cms/BYD.1752557639467.image.png" alt="BYD.1752557639467.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557639467.image.png" style="width: 100%;"/></p><p>Choose and upload <strong>one</strong> of the following documents as proof of your current address:</p><ul><li>Utility bill (electricity, water, gas, etc.)</li><li>Bank statement</li><li>Credit card statement</li><li>Rental Agreement</li><li>Mortgage Statement</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752557881273.image.png" alt="BYD.1752557881273.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557881273.image.png" style="width: 100%;"/></p><p>📌 <strong>Requirements for the document:</strong></p><ul><li>Issued within the last 3 months</li><li>Clearly shows your full name, residential address, and issue date</li><li>Must be in PDF, JPG, or PNG format, under 5MB</li><li>Screenshots are not accepted</li><li>No markings or alterations are allowed.</li></ul><p><br></p><h3><strong>5. Submit and Wait for Approval</strong></h3><p>After uploading your document, click <strong>“Submit”</strong> to complete the process.</p><p>Your submission will be reviewed by the system, typically within <strong>1 hour</strong>.</p><p><br></p><h2>⏱️ How Long Does Address Verification Take?</h2><p>Most Proof of Address submissions are reviewed and approved within <strong>60 minutes</strong>, but in some cases, it may take longer depending on the quality of the uploaded document.</p><p><br></p><h2>💬 Need Help?</h2><p>If you experience any issues or have questions about the KYC verification process, our team is here to assist you.</p><p><strong>You can contact BYDFi Customer Support via:</strong></p><ul><li><a href="https://www.bydfi.com/en/support/FAQs/articles/frdmgq8rtfgj?title=How+to+Contact+BYDFi+Online+Customer+Service+%28PC%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li>Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p>We’re here to help you complete your verification smoothly and securely.</p>

How to Complete Proof of Address Verification on BYDFi (PC)

<p><img src="https://uploads.bydfi.in/events/cms/BYD.1745566463303.image.png" alt="BYD.1745566463303.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1745566463303.image.png" style="width: 100%;"/></p><h2><strong>Why hasn’t my withdrawal arrived?</strong></h2><p>Withdrawals are processed in three stages: withdrawal request, block confirmation, and crediting to the recipient platform.</p><ul><li>If the withdrawal status is "Successful":<br> &nbsp; This indicates that BYDFi has completed processing the transfer. You can copy the transaction ID (TXID) and check its progress on the relevant blockchain explorer.</li><li>If the blockchain shows "Not Confirmed": &nbsp;<br> &nbsp; Please wait patiently for the blockchain to confirm the transaction.</li><li>If the blockchain shows "Confirmed" but the funds haven’t arrived:<br> &nbsp; Contact the receiving platform to assist with crediting the funds.</li></ul><p><br></p><h2><strong>How to View Your Withdrawal History</strong></h2><ul><li>Navigate to Assets - Withdrawals.</li><li>Scroll to the bottom of the page.</li><li>Click the link under the address you want to check for details.</li></ul><h2><img src="https://uploads.bydfi.in/events/cmsBYD.1735571228281.Withdrawal.png" alt="BYD.1735571228281.Withdrawal.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1735571228281.Withdrawal.png" style="width: 100%;"/><br><strong>Common Reasons for Withdrawal Failures</strong></h2><p>Several factors can cause a withdrawal to fail:</p><ul><li>Incorrect Address:<br> &nbsp; Ensure the withdrawal address is accurate and complete. Verify the selected currency and chain are correct.</li><li>Missing or Incorrect Tag/Memo:<br> &nbsp; Some assets require a Tag or Memo for successful transfers. Ensure this information is accurate and complete.</li><li>Network Delays:<br> &nbsp; Blockchain congestion or delays can affect processing times.</li><li>Other Reasons:<br> &nbsp; If the failure is unrelated to the above, the funds will be returned to your BYDFi account. If the withdrawal hasn’t been processed after 1 hour, submit a request or contact customer service for assistance.</li></ul><p><br></p><h2><strong>Do I Need to Verify KYC to Withdraw?</strong></h2><ul><li>Unverified Users: Can withdraw up to <strong>50,000 USDT</strong> per day.</li><li>Verified Users: Can withdraw up to <strong>500,000 USDT</strong> per day.</li></ul><p>If risk control is triggered, completing KYC verification may be required before withdrawal. </p><p>For VIP users, withdrawal limits vary—<a href="https://www.bydfi.com/en/vip?showRate=true" target="_blank">check the platform for details</a>.</p><p><br></p><h2><strong>Account Under Protection</strong></h2><p>For security, withdrawals are restricted for 24 hours after changes to sensitive account settings such as:</p><ul><li>Unbinding/closing Google Authenticator</li><li>Changing your phone number</li><li>Adjusting other security settings</li></ul><p>If protection extends beyond 24 hours, <a href="mailto:cs@bydfi.com" target="_blank">contact customer service</a> for assistance.</p><p><br></p><h2><strong>What Happens with Incorrect Addresses?</strong></h2><ul><li>Incorrect Address: <br> &nbsp; If the address is invalid, the transaction will fail, and funds will be returned to your BYDFi account.</li><li>Successful Sending to Wrong Address:<br> &nbsp; If the withdrawal is sent to a valid but unintended address, the blockchain's irreversibility means the funds cannot be retrieved.</li></ul><p><br></p><h2><strong>Forgot to Fill in Tag or Memo?</strong></h2><p>If you forget the Tag or Memo, the funds may be sent but not credited properly.</p><p>Contact the receiving platform for verification and assistance.</p><p><br></p><h2><strong>Withdrawing Unsupported Coins</strong></h2><p>The BYDFi platform verifies the address format but does not ensure the recipient supports the coin.</p><p>If you withdraw unsupported coins, you must coordinate directly with the recipient to resolve the issue.</p>

Withdrawal FAQs

<p>Withdrawing crypto from your BYDFi account is simple, but it's essential to use the correct network. Sending assets to an unsupported or incorrect address can result in permanent loss — and BYDFi cannot recover such funds. Follow this guide to ensure a smooth and secure withdrawal process on the BYDFi app.</p><p><br></p><h2>🚨 Important Reminder Before Withdrawing</h2><ul><li>Double-check the network compatibility with the recipient wallet.</li><li>Incorrect network selection may result in irreversible loss of funds.</li><li>Make sure all withdrawal information (especially the wallet address) is accurate.</li></ul><p><br></p><h2>📲 How to Withdraw Crypto on the APP</h2><h3>1. Sign In and Open the App</h3><p>Log in to your BYDFi account and tap on <strong>Assets</strong> at the bottom of the homepage.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753345915375.image.png" alt="BYD.1753345915375.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753345915375.image.png" style="width: 50%;"/></p><h3>2. Go to the Withdrawal Page</h3><p>Tap <strong>Withdraw</strong> to start the crypto withdrawal process.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753345952183.image.png" alt="BYD.1753345952183.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753345952183.image.png" style="width: 50%;"/></p><h3>3. Choose the Crypto to Withdraw</h3><p>Select or search the crypto asset you want to withdraw from your account.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753345977587.image.png" alt="BYD.1753345977587.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753345977587.image.png" style="width: 50%;"/></p><h3><strong>4. Select Withdrawal Method</strong></h3><p>Tap <strong>Network</strong></p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753346027117.image.png" alt="BYD.1753346027117.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753346027117.image.png" style="width: 50%;"/></p><h3>5. Enter Withdrawal Details</h3><ul><li style="text-align: start;">Select the appropriate Withdrawal Network</li><li style="text-align: start;">Input the recipient wallet address</li><li style="text-align: start;">Enter the amount to withdraw</li></ul><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1753347209101.image.png" alt="BYD.1753347209101.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753347209101.image.png" style="width: 50%;"></p><p style="text-align: start;">Make sure to carefully read the on-screen withdrawal instructions before confirming the transaction.</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1753347256691.image.png" alt="BYD.1753347256691.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753347256691.image.png" style="width: 50%;"></p><h3 style="text-align: start;"><strong>6. Complete Security Verification</strong></h3><p style="text-align: start;">Enter the <strong>verification code</strong> and re-enter your <strong>fund password</strong> to confirm the withdrawal.</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1753347320642.image.png" alt="BYD.1753347320642.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753347320642.image.png" style="width: 50%;"></p><p><br></p><h2 style="text-align: start;">📌 Withdrawal Limits and Requirements</h2><ul><li style="text-align: start;"><strong>Unverified Users</strong>: Can withdraw up to <strong>50,000 USDT</strong> per day</li><li style="text-align: start;"><strong>Verified Users</strong>: Can withdraw up to <strong>500,000 USDT</strong> per day</li></ul><p style="text-align: start;">Your daily withdrawal limit depends on your verification status and VIP level. Check detailed withdrawal limits by <a href="https://www.bydfi.com/en/vip?showRate=true" target="_blank">VIP level here</a></p><p style="text-align: start;"><br></p><h2 style="text-align: start;">📺 Watch a Step-by-Step Video</h2><p style="text-align: start;">👉 <a href="https://youtu.be/PkgItnSIbQk" target="_blank">YouTube Tutorial</a></p>

How to Withdraw Crypto From Your BYDFi Account? (APP)

<p>Withdrawing crypto from your BYDFi account on PC is straightforward — but selecting the correct network is critical. If assets are sent to an unsupported or incorrect address, they may be permanently lost, and BYDFi will not be able to retrieve them. Follow this step-by-step guide to ensure a safe and successful withdrawal.</p><p><br></p><h2>🚨 <strong>Important Reminders Before Withdrawing</strong></h2><ul><li>Always verify that the recipient wallet supports the selected network.</li><li>Using the wrong network can lead to irreversible loss of funds.</li><li>Double-check all withdrawal details, especially the wallet address.</li></ul><p><br></p><h2>💻 How to Withdraw Crypto on PC</h2><h3>1. Go to “Assets” → “<a href="https://www.bydfi.com/en/account/fund-management/asset-account/withdraw?code=USDT" target="_blank">Withdraw</a>”</h3><p>Log in to your BYDFi account and click on <strong>"Assets"</strong> in the top menu. Then select <strong>"Withdraw"</strong> from the dropdown.<img src="https://uploads.bydfi.in/events/cms/BYD.1753340035832.image.png" alt="BYD.1753340035832.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753340035832.image.png" style="width: 100%;"/></p><h3>2. Select the Cryptocurrency</h3><p>Choose or search for the crypto you want to withdraw from your BYDFi account.<img src="https://uploads.bydfi.in/events/cms/BYD.1753340489958.image.png" alt="BYD.1753340489958.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753340489958.image.png" style="width: 100%;"/></p><h3>3. Enter Withdrawal Details</h3><ul><li>Select the appropriate Withdrawal Network</li><li>Input the recipient wallet address</li><li>Enter the amount to withdraw</li><li>Enter Fund Password</li><li>Click "Withdraw" to proceed </li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753340203371.image.png" alt="BYD.1753340203371.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753340203371.image.png" style="width: 100%;"/></p><p>Make sure to carefully read the on-screen withdrawal instructions before confirming the transaction.<img src="https://uploads.bydfi.in/events/cms/BYD.1753340284810.image.png" alt="BYD.1753340284810.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753340284810.image.png" style="width: 100%;"/></p><h2>📌 Withdrawal Limits and Requirements</h2><ul><li><strong>Unverified Users</strong>: Can withdraw up to <strong>50,000 USDT</strong> per day</li><li><strong>Verified Users</strong>: Can withdraw up to <strong>500,000 USDT</strong> per day</li></ul><p>Your daily withdrawal limit depends on your verification status and VIP level. Check detailed withdrawal limits by <a href="https://www.bydfi.com/en/vip?showRate=true" target="_blank">VIP level here</a></p><p><br></p><h2>📺 Watch a Step-by-Step Video</h2><p>👉 <a href="https://youtu.be/1OEXFSJdwBc" target="_blank">YouTube Tutorial</a></p>

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