How to Contact Customer Support for Crypto Service Providers

Need help with your crypto deposit or fiat transaction? Here's how to contact customer support for popular crypto service providers like Banxa, Transak, Mercuryo, Alchemy Pay, Coinify, Paybis, and more.

📧 Banxa Customer Support

To get assistance from Banxa, submit a support ticket through their official portal:

👉 Submit a Request – Banxa Support

💬 Transak Customer Support

For help with Transak transactions, use their live chat support.

Click the chat icon located in the bottom-right corner of:

👉 Transak Help Center

💬 Mercuryo Customer Support

Need help with a Mercuryo transaction? Use their 24/7 live chat feature.

Click the chat icon on the lower-right corner of:

👉 Mercuryo Official Website

📧 Alchemy Pay Support

For any issues with Alchemy Pay transactions, contact their team via email:

📩 Support@alchemypay.org

💬 Coinify Customer Support

To reach Coinify’s support team, start a live chat by clicking the icon at the bottom-right of the screen:

👉 Coinify Help Center

💡 Pix Deposit Support

Haven’t received your Pix deposit?

👉 Please contact BYDFi Customer Support directly for further assistance.

💬 Paybis Customer Support

For Paybis-related help, use the live chat feature by clicking the chat button at the bottom right corner:

👉 Paybis Website

📩 Legend Trading Support

To contact Legend Trading, click the Contact button on their homepage:

👉 Legend Trading Official Website

Need help with your BYDFi account?

Visit our Help Center or click “Support” in the app for 24/7 live assistance.