How to Retrieve Your BYDFi Account Password (PC)

Forgot your BYDFi password? Follow this step-by-step guide to reset your account password safely and securely through the website on your desktop (PC).

🔒 Important: Withdrawals will be temporarily disabled for 24 hours after you change your password to protect your account and assets.

How to Reset Your Password on BYDFi

1. Go to the Login Page

Navigate to the BYDFi website and click "Forgot Password?" on the login screen.

2. Enter Your Registered Email or Phone

Type in the email address or phone number associated with your BYDFi account. Click Next

3. Verify Your Identity

Check your email or SMS for the 6-digit verification code and enter it on the reset page.

4. Set a New Password

Once verified, create a new strong password, confirm it, and click Submit to complete the process.

What to Do If You Don't Receive the SMS Verification Code?

If you're unable to receive the SMS verification code:

• Check your signal and ensure your phone has proper network coverage.
• Wait a few minutes and try resending the code.
• Avoid frequent requests, as multiple attempts can lead to delays.
• Contact BYDFi Support if the issue persists.

👉  See this guide: What Should I Do If I Can't Receive the SMS Verification Code?

Lost Access to Google Authenticator?

If you’ve lost your Google Authenticator and cannot log in:

• Provide your identity verification documents and complete the necessary security checks.
• Once verified, you can disable 2FA and reset your password.

👉  See this guide: Losing Your Google Authenticator on BYDFi

By following these steps, you’ll be able to recover your BYDFi account and restore access quickly and securely.