How to Complete Proof of Address Verification on BYDFi (APP)

To ensure full compliance with international financial regulations and enhance account security, BYDFi may request users to complete Proof of Address (POA) verification as part of the identity verification process.

This step confirms your residential address and may be required in addition to basic KYC verification for accessing certain platform features or increasing withdrawal limits.

📌 What Is Proof of Address Verification?

Proof of Address is the process of verifying your current residential address using an official document. This step helps BYDFi comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring a secure and compliant trading environment.

⚠️ Please complete KYC verification before starting the Proof of Address process.

✅ How to Complete Proof of Address Verification (APP)

1. Log in to Your BYDFi Account

Open the BYDFi app, log in to your account, and tap the profile icon in the top-left corner.

2. Access the Identity Verification Page

Tap the “Standard” button next to your profile icon to enter the identity verification section.

3. Start the Address Verification Process

In the “Proof of Address” section, tap the “Submit” button to begin.

4. Enter Your Residential Address

Fill in your full residential address. After entering the details, the system will direct you to the document upload page.

5. Upload a Valid Proof of Address Document

Tap “Upload” under the Proof of Address section to submit a valid document.

You can upload one of the following as proof of your current address:

• Utility bill (electricity, water, gas, etc.)
• Bank statement
• Credit card statement
• Rental agreement
• Mortgage statement

📌 Document Requirements:

• Must be issued within the last 3 months
• Must clearly display your full name, residential address, and issue date
• Accepted formats: PDF, JPG, or PNG (file size must be under 5MB)
• Screenshots are not accepted
• No marks, edits, or obstructions on the document

6. Submit and Wait for Approval

After uploading your document, click “Submit” to complete the process.

⏱️ How Long Does Address Verification Take?

Most Proof of Address submissions are reviewed and approved within 60 minutes, but in some cases, it may take longer depending on the quality of the uploaded document.

💬 Need Help?

If you experience any issues or have questions about the KYC verification process, our team is here to assist you.

You can contact BYDFi Customer Support via:

• Live Chat – Available 24/7 through the BYDFi app or website
• Email: cs@bydfi.com

We’re here to help you complete your verification smoothly and securely.