How to Set Up a BYDFi Mail Whitelist

BYDFi

2025-07-21 · Updated

If you're not receiving important emails from BYDFi—such as login alerts, withdrawal confirmations, or promotional updates—they may be mistakenly marked as spam or junk. To ensure smooth communication, you can whitelist BYDFi’s email addresses in your email provider settings.

Whitelisting ensures that all essential messages from BYDFi go directly to your inbox without being filtered out.

✅ Email Addresses to Whitelist

Be sure to add the following official BYDFi email addresses to your whitelist:

market@info.bydfi.com
noreply@mail.bydfi.com
cs@bydfi.com

How to Whitelist BYDFi Emails

📧 Gmail

1. Log in to your Gmail account.

2. Click the gear icon (⚙️) in the top right corner and select "See all settings." BYD.1749439528604.image.png

3. Go to the "Filters and Blocked Addresses" tab. BYD.1749439541102.image.png

4. Click "Create a new filter." BYD.1749191393595.image.png

5. In the From field, enter: market@info.bydfi.com OR noreply@mail.bydfi.com OR cs@bydfi.com BYD.1749191381369.image.png

6. Click "Create filter." BYD.1749191368932.image.png

7. Check the box "Never send it to Spam", then click "Create filter" again. BYD.1749191356951.image.png

📧 Yahoo Mail

1. Log in to your Yahoo Mail account.

2. Click the Settings icon → "More settings."

BYD.1749191343563.image.png

3. Navigate to the "Filters" tab and click "Add new filters."

4. Set the filter name as "BYDFi Whitelist."

5. Under the From field, choose "contains", and enter: bydfi.com

6. Under "Then move the message to this folder," select Inbox.

7. Click "Save." BYD.1749191324897.image.png

📧 Outlook / Hotmail / Office 365

1. Log in to your Outlook account.

2. Click the gear icon → "View all Outlook settings."

3. Navigate to Mail → Junk email. BYD.1749191304677.image.png

4. Under Safe senders and domains, click Add.

5. Add: info.bydfi.com mail.bydfi.com bydfi.com

6. Click Save to apply the changes. BYD.1749191291602.image.png

📧 Apple Mail (iCloud)

1. Log in to your iCloud Mail.

2. Open any BYDFi email.

3. Click the sender’s name and select "Add to Contacts." BYD.1749191272098.image.png

4. Alternatively, go to Settings → Rules. BYD.1749191250002.image.png

5. Create a new rule to move any message from @bydfi.com or @mail.bydfi.com to your Inbox. BYD.1749191231474.image.png

🛡️ Tips to Avoid Missing BYDFi Emails

Check your spam or junk folder periodically.
Add BYDFi emails to your contact list to increase deliverability.
If using a company or school email, ask your admin to whitelist bydfi.com domains.

📝 In Conclusion

Whitelisting BYDFi's official emails ensures that you receive critical updates without disruption. Follow the steps above for Gmail, Yahoo, Outlook, or iCloud to secure seamless communication.