Notice on ETH Perpetual Futures Trading Irregularity

Dear BYDFi Users,

On 2025/08/11 at 21:00 (UTC+8), an unexpected technical anomaly occurred on the ETH Perpetual market, which may have affected order execution for some users.

Our team is actively investigating the issue and reviewing all affected transactions. All impacted orders will be fully compensated based on the actual loss incurred.

Compensation Details:

Eligible users: All accounts with ETH Perpetual orders impacted by the 21:00 anomaly.

Compensation details and distribution arrangements will be communicated to eligible users via email once confirmed.

We sincerely apologize for any inconvenience caused and appreciate your patience and understanding as we work to resolve the matter.

BYDFi Team