Why is my Ledger Live freezing while downloading updates for crypto assets?

5 answers

• BenedictFeb 09, 2025 · 5 months ago
  It's frustrating when Ledger Live freezes while downloading updates for your crypto assets. This issue can be caused by various factors, such as a slow internet connection, insufficient device storage, or a software glitch. To troubleshoot the problem, try connecting to a stable and high-speed internet connection, clearing up some storage space on your device, and ensuring that your Ledger Live app is up to date. If the issue persists, you can reach out to Ledger's customer support for further assistance.
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• Isles2024Jun 28, 2024 · a year ago
  Ugh, Ledger Live freezing during updates is such a pain! One possible reason for this issue could be a poor internet connection. Make sure you're connected to a strong and stable network before attempting to download updates. Another thing to check is the available storage on your device. If it's running low, try deleting unnecessary files or apps to free up some space. Lastly, make sure you have the latest version of Ledger Live installed. If none of these solutions work, you might want to contact Ledger's support team for help.
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• JAYASURYAN NAug 07, 2021 · 4 years ago
  Hey there! I'm sorry to hear that you're facing freezing issues with Ledger Live while downloading updates for your crypto assets. This problem can be caused by a few different things. First, check your internet connection. A slow or unstable connection can lead to freezing during downloads. Second, make sure you have enough storage space on your device. If your device is running low on storage, it can cause performance issues. Lastly, ensure that you have the latest version of Ledger Live installed. If the problem persists, you can contact Ledger's customer support for further assistance.
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• mmm mmmDec 17, 2022 · 3 years ago
  I understand how frustrating it can be when Ledger Live freezes while downloading updates for your crypto assets. This issue can occur due to a variety of reasons. It could be a temporary software glitch, a slow internet connection, or even a compatibility issue with your device. To resolve this problem, try restarting your device and relaunching Ledger Live. If that doesn't work, check your internet connection and make sure it's stable. You can also try updating Ledger Live to the latest version. If the issue persists, consider reaching out to Ledger's support team for personalized assistance.
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• Tanmoy RoyJan 17, 2021 · 5 years ago
  As an expert from BYDFi, I've come across similar issues with Ledger Live freezing during updates for crypto assets. This problem can be caused by a few different factors. First, check your internet connection and make sure it's stable. A poor connection can lead to freezing during downloads. Second, ensure that your device has enough storage space available. If your device is running low on storage, it can affect the performance of Ledger Live. Lastly, try updating Ledger Live to the latest version, as software updates often include bug fixes. If the problem persists, don't hesitate to contact Ledger's customer support for further assistance.
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