What steps should I take if I can't find my 12-word recovery phrase for my cryptocurrency account?

3 answers

• MarieJan 30, 2025 · 6 months ago
  Oh no! Losing your 12-word recovery phrase can be a real headache. But don't panic just yet. There are a few steps you can take to try and recover your cryptocurrency account without the recovery phrase. First, check if you have saved the recovery phrase in any other secure location, such as a password manager or a physical safe. If you still can't find it, try reaching out to the customer support of the cryptocurrency exchange or wallet provider you used to create the account. They may have alternative ways to verify your identity and help you regain access to your account.
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• Ajasa TaiwoJul 03, 2021 · 4 years ago
  Oops! Losing your 12-word recovery phrase is definitely not ideal. However, there might still be hope. Start by retracing your steps and checking all possible places where you could have stored the recovery phrase. If you still can't find it, you can try using any other account recovery options provided by the cryptocurrency exchange or wallet. Some platforms offer additional security measures, such as email verification or two-factor authentication, which could help you regain access to your account. If all else fails, you might need to consider creating a new account and transferring your funds to the new address.
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• Apple IdFeb 12, 2022 · 3 years ago
  Hey there! Losing your 12-word recovery phrase can be a real bummer. But don't worry, BYDFi has got your back! If you can't find your recovery phrase, you can try using the account recovery feature provided by BYDFi. Simply visit the BYDFi website and follow the instructions for account recovery. They will guide you through the process and help you regain access to your cryptocurrency account. Remember to keep your recovery phrase in a safe place next time to avoid such situations in the future. Happy trading!
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