What should I do if my Luna on KuCoin has been compromised?

5 answers

• Alhaji Bunu MohammedJun 12, 2025 · a month ago
  If your Luna on KuCoin has been compromised, it's important to act quickly to protect your funds. Here are the steps you should take: 1. Change your passwords: Start by changing your KuCoin account password and any other accounts that share the same password. Use a strong, unique password that includes a combination of letters, numbers, and symbols. 2. Enable two-factor authentication (2FA): Set up 2FA on your KuCoin account to add an extra layer of security. This will require you to enter a verification code from your mobile device every time you log in. 3. Contact KuCoin support: Reach out to KuCoin's customer support team as soon as possible to report the compromise. They can provide guidance and assistance in recovering your funds. 4. Monitor your accounts: Keep a close eye on your KuCoin account and any associated email or social media accounts. Look for any suspicious activity or unauthorized transactions. 5. Report the incident: If you believe your Luna was stolen due to a security breach on KuCoin's side, report the incident to KuCoin and any relevant authorities. This can help prevent further compromises and hold the responsible parties accountable. Remember, it's crucial to stay vigilant and take immediate action when your funds are compromised. By following these steps, you can minimize the damage and protect your assets.
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• Amos ShadrakJul 05, 2024 · a year ago
  Oh no! It's never a good feeling to discover that your Luna on KuCoin has been compromised. But don't panic, there are steps you can take to secure your funds and prevent further damage. Here's what you should do: 1. Change your passwords: Start by changing your KuCoin account password and any other accounts that have the same password. Make sure to choose a strong password that is unique and not easily guessable. 2. Enable two-factor authentication (2FA): Adding an extra layer of security with 2FA can help protect your account from unauthorized access. Set it up on your KuCoin account to require a verification code in addition to your password. 3. Reach out to KuCoin support: Contact KuCoin's customer support team and inform them about the compromise. They can guide you through the recovery process and assist in securing your funds. 4. Keep an eye on your accounts: Monitor your KuCoin account and other related accounts for any suspicious activity. If you notice any unauthorized transactions or changes, report them immediately. 5. Stay informed: Stay updated on the latest security practices and news related to KuCoin. This will help you stay ahead of potential threats and protect your assets. Remember, it's important to act quickly and take the necessary steps to secure your funds. By following these recommendations, you can minimize the impact of the compromise and regain control of your Luna.
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• Cute DollApr 28, 2023 · 2 years ago
  If your Luna on KuCoin has been compromised, it's essential to take immediate action to protect your funds. Here's what you should do: 1. Change your passwords: Start by changing your KuCoin account password. Make sure to use a strong, unique password that is not easily guessable. Consider using a password manager to generate and store complex passwords. 2. Enable two-factor authentication (2FA): Set up 2FA on your KuCoin account to add an extra layer of security. This will require you to enter a verification code from your mobile device when logging in. 3. Contact KuCoin support: Reach out to KuCoin's customer support team and inform them about the compromise. They can guide you through the recovery process and help secure your funds. 4. Be cautious of phishing attempts: Be wary of any emails or messages asking for your account information or personal details. KuCoin will never ask for your password or sensitive information through email or social media. 5. Regularly monitor your accounts: Keep a close eye on your KuCoin account and any associated accounts for any unauthorized activity. If you notice any suspicious transactions, report them immediately. Remember, securing your funds is a top priority. By taking these steps, you can minimize the impact of the compromise and protect your Luna on KuCoin.
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• KavithaAug 15, 2021 · 4 years ago
  If you find that your Luna on KuCoin has been compromised, it's crucial to act swiftly to safeguard your funds. Here's what you need to do: 1. Change your passwords: Begin by changing your KuCoin account password. Use a strong, unique password that includes a combination of uppercase and lowercase letters, numbers, and symbols. 2. Enable two-factor authentication (2FA): Enable 2FA on your KuCoin account to provide an additional layer of security. This will require you to enter a verification code from your mobile device whenever you log in. 3. Seek assistance from KuCoin support: Contact KuCoin's customer support team to report the compromise. They can guide you through the recovery process and help secure your funds. 4. Stay vigilant: Keep a close eye on your KuCoin account for any suspicious activity. If you notice any unauthorized transactions or changes, report them immediately. Remember, taking prompt action is crucial when your Luna on KuCoin is compromised. By following these steps, you can minimize the damage and protect your assets.
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• Tim PitcaithlyAug 20, 2023 · 2 years ago
  If your Luna on KuCoin has been compromised, it's important to take immediate action to protect your funds. Here's what you should do: 1. Change your passwords: Start by changing your KuCoin account password and any other accounts that share the same password. Use a strong, unique password that includes a combination of letters, numbers, and symbols. 2. Enable two-factor authentication (2FA): Set up 2FA on your KuCoin account to add an extra layer of security. This will require you to enter a verification code from your mobile device every time you log in. 3. Contact KuCoin support: Reach out to KuCoin's customer support team as soon as possible to report the compromise. They can provide guidance and assistance in recovering your funds. 4. Monitor your accounts: Keep a close eye on your KuCoin account and any associated email or social media accounts. Look for any suspicious activity or unauthorized transactions. 5. Report the incident: If you believe your Luna was stolen due to a security breach on KuCoin's side, report the incident to KuCoin and any relevant authorities. This can help prevent further compromises and hold the responsible parties accountable. Remember, it's crucial to stay vigilant and take immediate action when your funds are compromised. By following these steps, you can minimize the damage and protect your assets.
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