What should I do if my digital currency transaction did not go through?

2 answers

• FR4GMay 16, 2021 · 4 years ago
  If your digital currency transaction didn't go through, don't worry, you're not alone. It happens to the best of us. The first thing you should do is check the transaction status on the blockchain explorer. This will give you all the details about the transaction, including whether it's confirmed or still pending. If it's pending, just give it some time. The blockchain can be a bit slow sometimes. If it's confirmed but you haven't received the funds, double-check the recipient address. It's possible that you made a typo or copied it incorrectly. If the address is correct and you still didn't get the funds, don't hesitate to contact the customer support of the exchange or wallet you used. They have the tools and knowledge to help you resolve the issue.
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• moein khaliliFeb 11, 2021 · 5 years ago
  Oh no! Your digital currency transaction didn't go through? Don't worry, BYDFi has got your back! First, check the transaction status on the blockchain explorer. It will give you all the information you need about your transaction. If it's still pending, just be patient and wait for it to be confirmed. Sometimes it takes a bit longer than expected. If the transaction has been confirmed but you haven't received the funds, double-check the recipient address. It's possible that you made a typo or copied it incorrectly. If the address is correct and you still didn't get the funds, don't hesitate to contact the customer support of the exchange or wallet you used. They'll assist you in resolving the issue. Remember, BYDFi is here to ensure your digital currency transactions are successful and hassle-free!
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