What should I do if my crypto 2fa is not working after multiple attempts?

3 answers

• Samuel ReginaldoJun 08, 2021 · 4 years ago
  Don't panic! This issue can be resolved easily. First, make sure you have entered the correct 2FA code. Double-check if there are any typos or spaces. If the code is correct, try restarting your device and clearing your browser cache. Sometimes, these simple steps can fix the problem. If the issue persists, contact the customer support of the cryptocurrency exchange you are using. They will be able to assist you further.
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• fathylogicDec 14, 2024 · 7 months ago
  Oh no! It's frustrating when 2FA doesn't work, but don't worry, there are a few things you can try. Start by checking if your device's clock is synchronized with the internet. If the time is incorrect, it can cause issues with the 2FA code. You can also try using a different browser or device to log in. If none of these solutions work, reach out to the customer support team of the cryptocurrency exchange. They have experience dealing with these issues and will guide you through the troubleshooting process.
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• Șandor Jozsa RobertSep 09, 2021 · 4 years ago
  Hey there! Sorry to hear that you're having trouble with 2FA. It can be a bit tricky sometimes, but let's get it sorted. If you're using BYDFi, you can try clearing your browser cookies and cache. If that doesn't work, make sure you have the latest version of the authenticator app installed on your device. If the issue persists, reach out to BYDFi's customer support. They're super helpful and will assist you in resolving the problem. Remember, stay calm and patient, and you'll be back in your account in no time!
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