What should I do if I encounter any issues while trying to upload my ID photo on Coinbase for digital asset transactions?

3 answers

• ktennant5378Aug 19, 2024 · a year ago
  If you're facing difficulties uploading your ID photo on Coinbase, there are a few things you can try. First, make sure that the photo meets Coinbase's requirements in terms of size, format, and clarity. If the photo is too large, you may need to resize it. Additionally, ensure that you have a stable internet connection to avoid any upload errors. If the issue persists, try clearing your browser cache and cookies, or try using a different browser altogether. If none of these solutions work, reach out to Coinbase's customer support for further assistance.
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• Ashik BabuJan 19, 2025 · 6 months ago
  Oh no! Having trouble uploading your ID photo on Coinbase? Don't worry, it happens to the best of us. First, double-check that your photo meets Coinbase's guidelines. It should be clear, in focus, and in the accepted format. If it's still not working, try refreshing the page or logging out and back in. If the problem persists, it might be worth reaching out to Coinbase's support team for help. They're usually pretty quick to respond and can guide you through the troubleshooting process.
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• Kwabena Osei-AsibeyOct 23, 2020 · 5 years ago
  If you're experiencing issues while uploading your ID photo on Coinbase, don't panic! This can happen due to various reasons. Firstly, ensure that your photo meets Coinbase's requirements in terms of size, format, and resolution. If it's still not working, try using a different device or browser. Sometimes, technical glitches can cause upload problems. If the issue persists, it's best to contact Coinbase's support team. They have the expertise to assist you and resolve any issues you may be facing.
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