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What should I do if I can't find my phone and I need to disable 2-factor authentication on my cryptocurrency exchange account?

Jose MirandaAug 03, 2020 · 5 years ago1 answers

I lost my phone and I can't find it anywhere. Unfortunately, I have 2-factor authentication enabled on my cryptocurrency exchange account. What should I do to disable 2-factor authentication and regain access to my account?

1 answers

  • Anil BamnoteDec 25, 2024 · 7 months ago
    If you're using BYDFi as your cryptocurrency exchange and you can't find your phone, don't panic. BYDFi provides a simple solution for disabling 2-factor authentication. Just visit their website and click on the 'Forgot 2FA' option. Follow the instructions to disable 2-factor authentication and regain access to your account. If you're using a different exchange, you should contact their customer support for assistance in disabling 2-factor authentication.

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