What are the common complaints about TD Ameritrade's cryptocurrency services?

3 answers

• Jamison OlsenDec 07, 2023 · 2 years ago
  One common complaint about TD Ameritrade's cryptocurrency services is the limited selection of cryptocurrencies available for trading. Many users have expressed frustration with the limited options and have requested a wider range of coins to choose from. Additionally, some users have reported issues with the platform's stability and performance, citing frequent crashes and slow execution times. Another complaint is the high fees associated with trading cryptocurrencies on TD Ameritrade. Users have mentioned that the fees can be significantly higher compared to other cryptocurrency exchanges. It's important to note that fees can vary depending on the specific trading activity and account type. Overall, while TD Ameritrade offers cryptocurrency trading services, there are some common complaints regarding the limited selection, platform stability, and high fees.
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• Raun FinnDec 31, 2022 · 3 years ago
  TD Ameritrade's cryptocurrency services have received mixed reviews from users. While some users appreciate the convenience of being able to trade cryptocurrencies alongside traditional assets on the same platform, others have reported issues with the user interface and overall user experience. Some users have found the platform to be confusing and not user-friendly, especially for beginners in the cryptocurrency space. Additionally, there have been reports of delays in account verification and withdrawal processes, which have caused frustration for some users. It's worth noting that these issues may vary from user to user and are not necessarily representative of everyone's experience with TD Ameritrade's cryptocurrency services.
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• BurhanuddinNov 08, 2024 · 8 months ago
  As a third-party observer, BYDFi has noticed that one of the common complaints about TD Ameritrade's cryptocurrency services is the lack of advanced trading features. Some users have expressed the desire for more advanced order types, such as stop-loss and take-profit orders, which are commonly available on other cryptocurrency exchanges. Additionally, there have been reports of limited customer support for cryptocurrency-related issues, with users experiencing difficulties in getting timely and satisfactory assistance. While TD Ameritrade offers a range of services, including cryptocurrency trading, it's important for users to consider their specific needs and preferences before choosing a platform.
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