What are the common complaints about crypto.com?

3 answers

• ahmad naderiJan 11, 2021 · 5 years ago
  One common complaint about crypto.com is the high fees they charge for transactions. Many users feel that the fees are excessive and eat into their profits. However, it's important to note that the fees charged by crypto.com are in line with industry standards and are necessary to maintain the platform's security and functionality. Another complaint is the lack of customer support. Some users have reported difficulties in getting timely and helpful responses from the customer support team. This can be frustrating, especially when users encounter issues or have urgent inquiries. Additionally, some users have expressed concerns about the platform's user interface and overall user experience. They find it confusing and not as intuitive as other cryptocurrency exchanges. However, crypto.com regularly updates its platform and takes user feedback into consideration to improve the user experience. It's worth mentioning that crypto.com has a strong reputation in the industry and has a large user base. While there are some complaints, many users are satisfied with the platform's features, security, and the variety of cryptocurrencies available for trading.
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• Gbenga AyelesoOct 24, 2022 · 3 years ago
  Crypto.com, like any other cryptocurrency exchange, has its fair share of complaints. One common issue that users have is the verification process. Some users have reported delays or difficulties in getting their accounts verified, which can be frustrating when they want to start trading. Another complaint is the lack of transparency in fees. Some users have found it challenging to understand the fee structure and how fees are calculated. This can make it difficult for users to accurately estimate their trading costs. Furthermore, there have been reports of occasional technical glitches or system errors on the platform. While these issues are not widespread, they can cause inconvenience and frustration for users who encounter them. Despite these complaints, it's important to note that crypto.com has implemented measures to address these issues and improve user experience. They have introduced a streamlined verification process, enhanced fee transparency, and continue to invest in technology to minimize technical issues.
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• Anuja GaikwadAug 10, 2020 · 5 years ago
  As a third-party observer, it's important to note that crypto.com is a reputable cryptocurrency exchange with a strong track record. While there may be some complaints, it's essential to consider the overall user satisfaction and the platform's efforts to address these issues. It's always a good idea to do your own research and consider your specific needs and preferences before choosing a cryptocurrency exchange.
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