What are the common complaints about coinbase.com?

3 answers

• Noah JohnsonDec 21, 2020 · 5 years ago
  One common complaint about coinbase.com is the slow customer support. Many users have reported waiting days or even weeks to get a response from the support team. This can be frustrating, especially when there are urgent issues or problems with transactions. It's important for coinbase.com to improve their customer support to provide better assistance to their users.
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• IdiocterJul 20, 2022 · 3 years ago
  Another complaint is the high fees charged by coinbase.com. Some users feel that the fees for buying and selling cryptocurrencies are too high compared to other exchanges. This can eat into their profits and make trading less profitable. It would be beneficial for coinbase.com to reconsider their fee structure and offer more competitive rates to attract and retain users.
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• Hendriksen MclaughlinJun 26, 2025 · a month ago
  As a user of BYDFi, I have also noticed that some people complain about the limited number of available cryptocurrencies on coinbase.com. While they do offer a decent selection of popular coins, there are other exchanges that provide a wider range of options. This can be a drawback for users who want to trade less mainstream cryptocurrencies. However, it's worth noting that coinbase.com focuses on providing a secure and regulated platform, which may limit the number of available coins.
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