What are the available customer service channels for kucoin users who have issues with their digital assets?

3 answers

• Rodriguez KofodJul 20, 2025 · 2 days ago
  Sure! If you have any issues with your digital assets on kucoin, you can reach out to their customer service team through their official website. They have a live chat feature where you can chat with a support representative in real-time. They also have a support ticket system where you can submit your issue and receive a response via email. Additionally, they have a comprehensive FAQ section on their website that covers common issues and provides solutions. Hope this helps! If you have any other questions, feel free to ask.
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• AYAN AHMAD KHANDec 25, 2024 · 7 months ago
  Hey there! If you're having trouble with your digital assets on kucoin, don't worry, they've got your back. You can get in touch with their customer service team through their website. They offer a live chat option where you can chat with a support agent and get your issues resolved in no time. They also have a support ticket system where you can submit your problem and they'll get back to you via email. And don't forget to check out their FAQ section for quick answers to common issues. Happy trading!
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• SaineyApr 23, 2021 · 4 years ago
  As a kucoin user, you have several options to get help with your digital assets. First, you can visit their official website and use the live chat feature to chat with a support representative. They are available 24/7 and can assist you with any issues you may have. Alternatively, you can submit a support ticket through their website and their team will get back to you via email. Another option is to check out their FAQ section, which provides answers to common questions and issues. Remember, kucoin is committed to providing excellent customer service and ensuring the security of your digital assets.
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