Is there an alternative method to change my phone or email on my digital currency account during the temporary restrictions?

3 answers

• Tarp BorreJul 04, 2020 · 5 years ago
  Yes, there are alternative methods to change your phone number or email address on your digital currency account during temporary restrictions. One option is to contact the customer support of your digital currency exchange and explain your situation. They may provide you with a manual verification process or ask for additional documentation to verify your identity before updating your contact information. Another alternative method is to use any available self-service options provided by the exchange, such as an online form or a secure messaging system, to request the change. Make sure to follow the instructions provided by the exchange and provide any necessary information or documentation to complete the process.
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• Joel FavourApr 25, 2025 · 3 months ago
  Absolutely! If you're facing temporary restrictions on your digital currency account and need to change your phone number or email address, you have a few options. Firstly, reach out to the customer support team of your digital currency exchange. They should be able to guide you through the process and provide alternative methods to update your contact information. Secondly, check if the exchange has any self-service options available, such as a dedicated portal or a mobile app, where you can make the necessary changes yourself. Lastly, consider checking the exchange's official documentation or FAQs for any specific instructions on how to update your contact information during temporary restrictions.
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• tomcatuserJan 26, 2021 · 4 years ago
  Yes, there is an alternative method to change your phone or email on your digital currency account during temporary restrictions. At BYDFi, for example, we understand that temporary restrictions can be frustrating, but we prioritize the security of our users' accounts. If you need to update your phone number or email address, you can reach out to our customer support team and provide the necessary information and documentation to verify your identity. Our team will assist you in updating your contact information as soon as possible. Remember to follow the instructions provided by your digital currency exchange and be patient during the process.
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