How to troubleshoot when the discovery app is not working for cryptocurrency transactions?

3 answers

• SAURAV KUMARSep 06, 2020 · 5 years ago
  One possible solution is to check your internet connection and make sure it's stable. Sometimes, a weak or unstable connection can cause issues with the app. Try restarting your router or connecting to a different network to see if that resolves the problem. If not, you can also try clearing the app's cache and data. This can help resolve any temporary glitches or conflicts that may be causing the issue. To do this, go to your device's settings, find the app in the list of installed apps, and select 'Clear cache' and 'Clear data'. Finally, if none of these steps work, you can try uninstalling and reinstalling the app. This can help fix any corrupted files or settings that may be causing the problem. Just make sure to back up any important data before uninstalling the app.
  782

  391
• rimmy caraJul 07, 2024 · a year ago
  Hey there! Sorry to hear that you're having trouble with the discovery app. It can be frustrating when things don't work as expected, but don't worry, I'm here to help! One thing you can try is to update the app to the latest version. Developers often release updates to fix bugs and improve performance, so installing the latest version may resolve the issue. You can check for updates in your device's app store. Another troubleshooting step you can take is to restart your device. Sometimes, a simple restart can fix minor software glitches that may be affecting the app. If the problem persists, you can reach out to the app's support team for further assistance. They may have specific troubleshooting steps or be able to provide a solution for your particular issue. Remember, they're there to help you, so don't hesitate to reach out!
  841

  281
• Thompson WhiteheadJul 26, 2020 · 5 years ago
  I'm sorry to hear that you're experiencing issues with the discovery app for cryptocurrency transactions. As a representative of BYDFi, I would recommend reaching out to our support team for assistance. They have a dedicated team of experts who can help troubleshoot and resolve any issues you may be facing with the app. You can contact them through our official website or by sending an email to support@bydfi.com. They will be able to provide you with personalized assistance and guide you through the troubleshooting process. Rest assured, we value your experience with our app and will do our best to ensure it's working smoothly for you.
  643

  161