How to fix issues with SMS authentication on cryptocurrency exchanges?

5 answers

• Guido TesiMay 07, 2025 · 3 months ago
  If you're experiencing issues with SMS authentication on cryptocurrency exchanges, there are a few steps you can take to resolve the problem. First, make sure that your phone number is correctly entered in your account settings. Double-check for any typos or errors. If the number is correct, contact your mobile service provider to ensure that there are no issues with receiving SMS messages. Additionally, check if your phone has any settings that may be blocking or filtering SMS messages. Finally, if all else fails, consider using alternative authentication methods such as Google Authenticator or hardware tokens.
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• Guadalupe MejiaMar 30, 2021 · 4 years ago
  Hey there! Having trouble with SMS authentication on crypto exchanges? No worries, I've got your back! First things first, check if you have a stable network connection. Sometimes, poor network coverage can cause delays in receiving SMS codes. If that's not the issue, make sure your phone number is correctly registered with the exchange. If you're still not receiving the codes, try reaching out to the exchange's support team for assistance. They might be able to help you troubleshoot the problem or provide alternative authentication options.
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• simpanssiJun 27, 2025 · a month ago
  At BYDFi, we understand the frustration that can come with SMS authentication issues on cryptocurrency exchanges. If you're facing this problem, rest assured that we've got your back. First, ensure that your phone number is correctly entered in your account settings. If the issue persists, try using a different phone number or contact your mobile service provider to check if there are any restrictions on receiving SMS messages. You can also reach out to our support team for personalized assistance and guidance on resolving this issue.
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• RougeJul 18, 2022 · 3 years ago
  SMS authentication issues on cryptocurrency exchanges can be a real pain. To fix this problem, start by checking if your phone number is correctly registered with the exchange. If it is, try restarting your phone and checking for any software updates. Sometimes, outdated software can cause issues with SMS authentication. If the problem persists, reach out to the exchange's customer support for further assistance. They may be able to provide you with alternative authentication methods or help you troubleshoot the issue.
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• raspyJan 11, 2025 · 6 months ago
  Dealing with SMS authentication problems on crypto exchanges? Don't worry, you're not alone! First, make sure that your phone number is correctly entered in your account settings. If that's not the issue, check if your phone's message inbox is full. Clearing out some old messages might help. You can also try restarting your phone or using a different device to receive the SMS codes. If all else fails, reach out to the exchange's support team for further assistance. They'll be able to guide you through the troubleshooting process.
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