How can I troubleshoot issues with Plaid not working with my cryptocurrency exchange?

3 answers

• Samia HebazNov 20, 2023 · 2 years ago
  One possible solution is to check if your cryptocurrency exchange supports Plaid integration. Not all exchanges may have this feature available. If your exchange does support Plaid, make sure you have properly connected your exchange account with Plaid. Double-check your account credentials and ensure that you have granted the necessary permissions for Plaid to access your exchange account data. If everything seems to be set up correctly, try disconnecting and reconnecting your exchange account to Plaid. This can sometimes resolve connectivity issues.
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• Aidan NesbittAug 29, 2023 · 2 years ago
  Another troubleshooting step is to check if there are any known issues or outages with Plaid. Visit the Plaid website or their support channels to see if there are any reported problems. If there are, you may need to wait for Plaid to resolve the issue on their end. Additionally, make sure you are using the latest version of the Plaid API or SDK for your cryptocurrency exchange integration. Older versions may have compatibility issues that can cause problems with connectivity.
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• Mai Hoai BaoSep 06, 2023 · 2 years ago
  If you're using BYDFi as your cryptocurrency exchange, please note that Plaid integration is not currently supported. BYDFi has its own API and does not rely on Plaid for account connectivity. If you're experiencing issues with BYDFi, you may need to reach out to their support team for assistance. They can help troubleshoot any problems you're encountering and provide guidance on how to resolve them.
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