How can I dispute a $29.99 charge from Coinbase?

3 answers

• Nita McclentonJun 02, 2021 · 4 years ago
  If you don't recognize a charge from Coinbase on your credit card statement, it's important to take action and dispute it. Here's what you can do: 1. Contact Coinbase: Reach out to Coinbase's customer support and provide them with the details of the charge. They will investigate the transaction and assist you in resolving the issue. 2. Check your Coinbase account: Log in to your Coinbase account and review your transaction history. Make sure there are no unauthorized transactions or suspicious activity. 3. Contact your bank or credit card issuer: If Coinbase is unresponsive or unable to resolve the issue, contact your bank or credit card issuer. They can guide you through the dispute process and help you recover the funds if necessary. Remember to provide any supporting evidence, such as screenshots or emails, to strengthen your case during the dispute process. Good luck!
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• Othmane BellousMay 14, 2022 · 3 years ago
  Disputing a charge from Coinbase is a common concern for many users. Here are the steps you can take: 1. Gather information: Collect all the relevant details about the charge, including the date, amount, and any supporting evidence. 2. Contact Coinbase: Reach out to Coinbase's customer support via their website or app. Explain the situation and provide them with the necessary information. They will guide you through the dispute process. 3. Follow up: Stay in touch with Coinbase and regularly check for updates on your dispute. Be patient, as the resolution process may take some time. 4. Contact your bank: If Coinbase is unresponsive or the issue remains unresolved, contact your bank or credit card issuer. They can assist you in disputing the charge and potentially recovering your funds. Remember to keep all communication and documentation related to the dispute for future reference.
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• Rosana PereiraJul 09, 2021 · 4 years ago
  I'm sorry to hear about the charge you're disputing. As a third-party observer, I recommend following these steps: 1. Contact Coinbase: Reach out to Coinbase's customer support and explain the situation. Provide them with the details of the charge and any supporting evidence you have. 2. Review your account activity: Log in to your Coinbase account and carefully review your transaction history. Look for any unauthorized transactions or suspicious activity. 3. Contact your credit card issuer: If Coinbase is unresponsive or unable to resolve the issue, contact your credit card issuer. They can guide you through the dispute process and help you recover the funds if necessary. Remember to remain calm and polite throughout the process. It's important to gather all the necessary information and communicate effectively to increase your chances of a successful dispute resolution.
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