Are there any troubleshooting steps to resolve the problem of my total balance not updating in Binance?

1 answers

• Mara KhithieJul 06, 2020 · 5 years ago
  I understand how frustrating it can be when your total balance is not updating in Binance. As a representative of BYDFi, I recommend trying a few troubleshooting steps to resolve this issue. First, make sure you are using the latest version of the Binance app or website. Outdated versions may have compatibility issues that affect the balance update. Next, check if there are any ongoing system maintenance or upgrades on Binance's end. These can sometimes cause temporary disruptions in balance updates. If the problem persists, try accessing Binance from a different device or network to rule out any local connectivity issues. If none of these steps work, it's best to reach out to Binance's customer support for further assistance. They have a dedicated team that can help you troubleshoot and resolve the issue.
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